IT Support South East Melbourne
Hands-on business IT support from Steve Trim, plus registered data cabling, licensed CCTV and qualified Test & Tag, across South East Melbourne and the Mornington Peninsula. Based in Langwarrin, with Shortcut Computers established in 1993.
Free phone quote. Describe the job and most work can be priced over the phone, at no charge.
- Registered cabler · licensed CCTV installer · qualified Test & Tag technician
- One technician who knows your setup, not a rotating call centre
- 33 years of IT experience — the job gets done once, properly
Speak to Steve
Call and you get Steve, the person who does the work — not a call centre.
Call Steve 0417 524 606 Or send an enquiry- Monday – Friday
- 8:00am – 6:00pm
- Saturday
- By appointment
- Sunday
- By appointment
Business IT support: Microsoft 365, security and backups
Managed IT, day-to-day support, Microsoft 365, cyber security, backups and computer systems — with the same technician staying familiar with your business.
Managed IT Services
Proactive business IT support, maintenance and planning from a technician who already knows your systems.
Learn moreBusiness IT Support
Ongoing support contracts for business — workstations, servers, Microsoft 365 and backups.
Learn moreMicrosoft 365 Support & Migration
Microsoft 365 administration, migrations, email, Teams, OneDrive, SharePoint and user security for business.
Learn moreCyber Security for Small Business
Practical cyber security for small business: MFA, patching, endpoint protection, backups and Microsoft 365 security.
Learn moreBackup & Disaster Recovery
Business backup planning, monitoring and restore testing for servers, computers, Microsoft 365 and important data.
Learn moreComputer Systems & Hardware
Workstations, servers and hardware specified, supplied and set up properly.
Learn moreInternet, WiFi, cabling and the network underneath your systems
NBN and internet troubleshooting, business WiFi, Starlink and 4G/5G mobile network failover, registered data cabling, data cabinets and IP-based phone systems.
Internet, NBN & WiFi Fixes
Dropouts, slow NBN and WiFi black spots diagnosed and actually fixed.
Learn moreWiFi Installation
Commercial access points placed for the building, not guessed from the middle of the room.
Learn moreStarlink Installation
Professionally installed Starlink for areas where the fixed-line options are genuinely poor.
Learn moreData & Fibre Cabling
Cat6, Cat6A and fibre runs, terminated to standard, tested, labelled and certified.
Learn moreData Cabinets, Switches & Routers
Cabinets installed and fitted off, hardware racked, patched and labelled so faults take minutes to find.
Learn morePhone & PBX Cabling
Phone and PBX cabling, extensions and handsets — including moving legacy systems onto VoIP.
Learn moreCurrent registration, licences and qualifications are available upon request. Worth checking before you let any contractor near your cabling. Note: many electricians also take on data cabling and CCTV work, but an electrical licence on its own does not cover either. Data cabling and CCTV each need their own current registration or licence, so ask to see them.
Our registrations & qualificationsInternet & NBN
Internet dropping out? It is usually fixable.
A lot of businesses around here put up with internet that is not good enough, because the last person who looked at it blamed the NBN and left. Sometimes that is genuinely the problem — and sometimes it is a cheap router, a bad joint, or one access point covering three times the area it can handle.
- Dropouts and slowdowns traced to the actual cause
- NBN faults documented properly, so the provider has to act
- WiFi black spots resolved, not worked around
No good internet where you are?
Some pockets around here genuinely have poor options — Pearcedale and Langwarrin South among them. Where the fixed-line services do not deliver, Starlink is a real answer, and we install it properly: mounted for clear sky, cabled and sealed, and integrated with your existing network.
About Starlink installationRecent work
Real jobs, done properly
A few recent jobs around the south east, from WiFi links and Starlink to CCTV, cabling and test and tag.
Why people use us
33 years of experience, and the paperwork to match
Customer cabling is regulated work and should be carried out by a registered cabler. CCTV/security equipment installation and Test & Tag also require current licences or qualifications, so it is worth checking which ones a contractor actually holds. An electrical licence on its own does not cover data cabling or CCTV installation.
- Registered cabler. Phone, PBX and data cabling carried out under cabling registration.
- Insured for cabling and Test & Tag. Public liability cover held for our data cabling and Test & Tag work.
- 12-month workmanship warranty. On every installation we do.
- Documentation handed over. Test results, asset registers and patch schedules — not kept in someone's head.
| AS/CA S009 | Installation requirements for customer cabling |
|---|---|
| AS/NZS 3760 | In-service safety inspection and testing |
| AS/NZS 3084 | Telecommunications pathways and spaces |
| ACMA Cabling Rules | Registered cabler requirements |
What customers say
Rated 5.0 on Google
★★★★★
★★★★★
I use Steve to do look after all my business computer needs. He has extensive knowledge and experience to cope with anything that we can throw at him. He has great communication skills and always answers his phone promptly. Steve raises the bar to set the standards when it comes to customer service! Well done!!
★★★★★
Steve answered all phone calls and enquiries very quickly! Was extremely helpful and rushed my report and repairs for me. Definitely exceeded my expectations and provided excellent customer service! Highly recommend :)
Three steps, no surprises
Tell us what you need
Most jobs we can price over the phone once you describe them, at no charge. For bigger work we book a site visit by appointment.
You get a price in writing
Itemised, so you can see what each part costs. Once it is quoted, that is the price.
We do it and document it
Work done around your hours where it needs to be, then test results and registers handed over on completion.
More on how we quote, and why we are selective about site visits →
Where we work
We come to you
Based in Langwarrin, covering Frankston & Mornington Peninsula, Casey & Cranbourne, Greater Dandenong & Monash, Bayside & Kingston — 41 suburbs in all.
- Langwarrin
- Langwarrin South
- Frankston
- Seaford
- Skye
- Baxter
- Carrum Downs
- Somerville
- Pearcedale
- Mornington
- Mt Eliza
- Mt Martha
- Cranbourne
- Botanic Ridge
- Devon Meadows
- Narre Warren
- Hampton Park
- Lynbrook
- Hallam
- Doveton
- Lyndhurst
- Dandenong
- + 19 more
Get in touch
Ask for a price
Fill this in and we will get back to you within one business day. Or just call 0417 524 606 — that is usually quicker.
- Monday – Friday
- 8:00am – 6:00pm
- Saturday
- By appointment
- Sunday
- By appointment
Common questions
What areas do you cover?
We are based in Langwarrin and cover 41 suburbs across South East Melbourne and the Mornington Peninsula. We also take referral work further out when the job warrants the travel — worth asking.
How do quotes work?
Most jobs we can price over the phone once you describe them, at no charge. Larger work — a CCTV system, a full data rewire, replacing a fleet of machines — needs a site visit, and we book those in by appointment.
Are you registered and licensed?
Yes. Data and phone cabling is carried out under current cabling registration, CCTV work is carried out under our current Victorian security equipment installer licence, and Test & Tag is performed by a qualified technician. Our data cabling and Test & Tag work is covered by public liability insurance.
Our internet keeps dropping out and the provider says there is no fault. Can you help?
That is one of the most common calls we get. We test from your end and document what is actually happening, which is usually what it takes to get a provider to act. If the fault is inside the building we can fix it on the spot. Where the area genuinely has no good options, Starlink is worth looking at and we install it.
Do you repair home computers?
No. We look after businesses. If you need a home machine seen to, call anyway and we will point you to someone local who does that work properly.
Can you work outside our business hours?
Yes. Cabling and test and tag are disruptive in a working office, so a lot of our work happens early, late or on weekends. Say so when you enquire and we will price it that way.
Need a hand with any of this?
Describe the job and we will give you a price. Work guaranteed for 12 months.