What we actually do
We started in 1993 doing computer support for small business, and that is still the core of it — most of our customers are businesses we look after year after year on a support contract.
Alongside that sits the infrastructure underneath it: registered data cabling, cabinets and networks, licensed CCTV/security equipment installation, and qualified Test & Tag. Keeping those credentials current means the same experienced technician can look after both the technology and the infrastructure underneath it.
How we work
You deal with the person doing the job. Most work can be priced over the phone once you describe it; for larger jobs we book a site visit by appointment. Work happens around your hours where it needs to — cabling and test and tag are disruptive in a working office, so a lot of what we do happens early, late or on weekends.
When we finish a job, you get details on what was done, Test & Tag test results and basic training on how to use your new equipment or hardware. This makes it easier for the next scheduled updates to be done where we left off.
What we don't do
We do not take on home computer repair. It is not what we are set up for, and you would be better served by someone who specialises in it. Call us anyway and we will point you to someone local — there is no charge for a recommendation.
At a glance
- Trading since
- 35 years' IT experience · established 1993
- Based in
- Langwarrin, VIC
- Coverage
- 41 suburbs
- Warranty
- 12-month workmanship warranty
Credentials
Licences, insurance and standards
Customer cabling is regulated work and should be completed by a registered cabler. CCTV/security equipment installation and Test & Tag also require appropriate credentials. We are happy to provide evidence of current registration, licensing, qualifications and insurance on request.
| AS/CA S009 | Installation requirements for customer cabling |
|---|---|
| AS/NZS 3760 | In-service safety inspection and testing |
| AS/NZS 3084 | Telecommunications pathways and spaces |
| ACMA Cabling Rules | Registered cabler requirements |
Want us to take a look?
Describe the job and we will give you a price. No obligation either way.